We gave the OK but my husband took photographs of all of our stuff earlier than we left. I tried to name the customer support number but was knowledgeable that they had been out of the US and I needed to talk to someone on web site. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that someone would make it right ultimately. My husband additionally tried to speak to Caesar’s Rewards, , they usually only pointed out what the manager appeared like so we could ask to talk to her once we made to the front of the line.
- Thinking we would not be in the room a lot, we determined to only make-do.
- Initial impression was the room was very good however the TV didn’t work.
- Water barely warmed up, so I took a fast one.
- We waited the relaxation of the night time for the Engineering Manager to indicate up together with his «rationalization or apology» however you guessed it, no show.
- The «criticism name» got by way of to someone, the following day about 24 hours later and supplied us a $50 meals credit score to any of their Caesar’s owned restaurants.
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and nonetheless needed to wait in line for almost an hour to make use of a self verify in kiosk. Initial impression was the room was very good dirtroulete but the TV did not work. We had been suggested to verify in w the front desk within the AM, which we did. They asked if it was ok to enter the room while we had been gone for the day, sightseeing.
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However, I did call about the lack of hot water and by some means they made some adjustment and received the water hotter inside a couple of hours. I didn’t complain about the other issues within the room. This business makes use of tools provided by Tripadvisor to encourage and gather visitor evaluations, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you again for an additional nice time at Flamingo Las Vegas quickly.
We are planning a giant group journey (12-14) in March. I am coordinating it and was recommending to the others we stay on the Flamingo because of its location and my good experiences there in the past. Instead, we will stay elsewhere (Harrah’s, New York, etc) similar in price but much cleaner and not in such a state of dis-repair. Next time we’ll stay at a sister-property like Harrah’s or the Linq. Something related in worth however wanting significantly better. Until some adjustments happen, I is not going to advocate this place to anyone. I did discover that some of the buttons int he hallways for the elevators did not work.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
Review tags are currently solely out there for English language evaluations. This evaluate is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
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I inform the worker that we have to communicate to the supervisor, and gesture to the blonde woman that was identified to us, but she sees me, turns on her heel and walks the other method. We inquired what might be accomplished relating to the TV issue and she or he provided to «improve us» to a room with a similar view. I known as the customer service line once extra to see if there was ANYONE else that I could communicate to and all I received back was an unapologetic, monotone, girl that provided to file a grievance for me. We waited the the rest of the night for the Engineering Manager to point out up with his «explanation or apology» but you guessed it, no show.
Not One Of The Best – Flamingo Las Vegas Resort & Casino
We appreciate you taking the time to provide your feedback, Timgerkman2021. We respect you taking the time to supply your suggestions, Saleslady730. We respect you taking the time to offer your feedback, Katie. Roulette vendor was imply and took her candy time rearranging chips. Other people walked away from the desk due to her horrible attitude. This was my third and final time staying at the flamingo.
Not One Of The Best – Flamingo Las Vegas Lodge & Casino
So we called all the means down to the entrance desk to allow them to know, to no avail bc they didn’t show or contact us back both. The «complaint name» got through to someone, the next day about 24 hours later and provided us a $50 food credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual person to meet with and we couldn’t chance missing our flights over another disappointing customer service experience, so we have been compelled to used the self kiosk to take a look at. We will NEVER recommend the Flamingo to anybody for anything. We appreciate you taking the time to provide your suggestions, Lisa. Your feedback have been shared with the suitable group for his or her enter and a spotlight. We value your patronage and hope to look forward to welcoming you again.
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This is not the Flamingo I actually have stayed at and enjoyed up to now. Thinking we would not be in the room much, we decided to simply make-do. When we woke Monday I wanted to leap int he bathe. Water barely warmed up, so I took a quick one. I do not normally call and complain because I don’t desire them pondering I am in search of any freebies.
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